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Verify the purchase
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Refunds due to changes or cancellations
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Ticket collection
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You can collect your tickets on any of our authorized establishments until 3 working days* before the event. You should not select the point, you can go to you prefer. This service is for free.

To collect them you will need:

  • Purchase reference
  • Card of the purchase
  • ID / Passport

List of establishments at your disposal.

*Ocassionally, and for organization purposes, the promoter of the event may interrupt ticket collection at the establishments before the 72 hours. For your commodity we recommend picking the tickets well in advanced. 

Changes and Cancellations

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