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  • What is Privicompras or Privilegios en Compras ?

Privilegios en Compras is an online shopping website, independent from Ticketmaster, including over 500 online stores, offering discounts and many other benefits to its users, such as rebates, discounts and exclusive promotions.

"PRIVICOMPRAS.ES" is the description appearing on the bank statements of the customers because the full name is too long to fit in these fields.


  • Does Privilegios en compras have a price for subscription?

Yes. Privilegios en Compras you have a monthly fee of €15, which will be charged through the same card that you have indicated on the registration form, at the time of your discharge at the Club.


  • How do I sign in Privilegios en Compras ?

Buy tickets at Ticketmaster and once the purchase is finished click on the link and complete the registration form with all the information requested:

Personal information (name, city, zip code, email)
Payment method
Password to access the service

When you have finished completing the form please click accept. You will receive a confirmation email at the address you provided on the form.


  • How can I use the welcome voucher that I was offered for subscribing to Privilegios en Compras?

Welcome voucher is a refund voucher you´ll get  when you subscribe to Privilegios en Compras through Ticketmaster. That´s to say, it is cash that Privilegios en Compras will pay directly into your bank account. To get this benefit you must follow these steps:

  1. Buy tickets at Ticketmaster before 90 days from the day you signed up on Privilegios en Compras .
  2. Send an email with the purchase confirmation email to 
  3. Include in this email the address you entered in the registration form and your customer number (found on your client area).
  4. In a few weeks you will receive your refund in your bank account.
  5. Remember that the validity of the welcome voucher has a validity period of 90 days beginning on the day you subscribed to Privilegios en Compras.


  • What is the Fidelity voucher and how can I benefit from it?

Fidelity voucher is a benefit for the amount of 15 € you can enjoy  every month by belonging to Privilegios en Compras . Follow these steps to benefit from it:

  1. Buy tickets at Ticketmaster between the first and last day of each month.
  2. Send the purchase confirmation email to within 30 days from the date of purchase.
  3. A few weeks later Privilegios en Compras will deposit the money into your account.


  • Can the Fidelity voucher be used to buy another shop than Ticketmaster?

 No. It is exclusively for your ticket purchase through Ticketmaster.


  • Can the Fidelity voucher be used within the same month?

Yes. Both Welcome and Fidelity Vouchers can be used the same month but in two different purchases.


  • I want to contact Privilegios en Compras, How I can do?

If you have questions about how to get the maximum benefit to Privilegios en Compras  .You can contact their Customer Service and they will help you in everything you need:

Free Phone: 900 87 87 10. Their hours of operation are from 9:00 to 21:00 Monday to Friday and from 10:00 to 17:00 on Saturdays.
Postal Address : Privilegios en Compras, Apartado de Correos 14596, 28080 Madrid


  • I want to cancel my subscription to Privilegios en Compras. How I can do?

If you want to cancel your membership of Privilegios en Compras you can unsubscribe at any time. Login with your username and password to your customer area, click on  "My Profile" and "Cancel". Your registration will be canceled automatically and the refunds that have been accumulated up to that point will be credited to the account provided when signing up.

You can also contact the Customer Service of Privilegios en Compras  and ask them to manage your cancellation:

Send an email with your request to:
Call toll free: 900 87 87 10. They are available from 9: 00a 21:00 Monday to Friday and from 10:00 to 17:00 on Saturdays.
Send a letter by postmail to: Privilegios en Compras, Apartado de Correos 14596, 28080 Madrid

Remember that when cancelling your membership in Privilegios en Compras you will lose all the benefits of the service:

15 euros monthly vouchers for tickets through Ticketmaster
10% cash back on all purchases made in the ecommerce platform of  Privilegios en Compras .
Exclusive discounts.


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