•             All sales are final. There are no refunds or exchanges under any circumstances.

•             All packages and package contents are non-transferable.

•             The artist, show and venue reserve the right to cancel any order for any reason.

•             VIP merchandise will be shipped directly to each package purchaser.

•             ** Very Important ** - VIP merchandise will not be shipped outside of Spain under any        circumstances – no exceptions. If you are not a resident of Spain and you have purchased a VIP Package, then an alternative local merchandise collection location will be provided in Spain.

•             Information provided at the time of purchase (name, address, e-mail, etc.) is the same information that will be utilized for shipping and individual contact requirements where applicable.

•             The artist, tour, promoter, ticketing company, venue or any other affiliated parties are not responsible for outdated or inaccurate information provided by the consumer at the time of initial purchase.

•             VIP merchandise is not required for venue entry.

•             Delivery of VIP merchandise can occur after event date. Please make sure to consider this before you decide to purchase a package.