If you registered and received an access code by email from Ticketmaster, but it’s not working, try checking these things first:

• Make sure the event is on sale. Advance registration access codes are sent out before the event goes on sale but won’t work until the event is actually on sale.
• You must be signed in with the same email address you used to register for the ticket sale.
• You must enter the access code exactly how it appears in your text or email.
• If you used your code to buy tickets already, you may have met the 4 ticket limit. Due to demand, all events have a ticket limit to allow more fans like you to get tickets.