- I have bought my tickets, but when I access my account it tells me that 'they are not ready'. What does this mean?
- I received a notification that I will receive my tickets closer to the concert date. Is this normal?
- What is delayed ticketing?
- The card I made the payment with has changed.
- I can't buy with the American Express card
- Who is Rokt? I received an email from Rokt after I signed up to an offer on Ticketmaster.
- Glossary
- What is 3DS 2.0? All the information
- Limited availability/ Sold Out
- Affiliate to Ticketmaster
- Event information
- Why do you ask me my personal data?
- What are the advantages of VIP tickets, Gold, Premium, Early?
- Invoice request
- My tickets have been lost or stolen
- Ticketmaster Platinum
- What is Solidary Euro?
- Responsibility document
- What are the booking fees for?
- What is Privicompras or Privilegios en Compras?
- I bought at Ticketmaster website from another country
Frequently asked questions