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Events insurance

If you can't attend an event, the non-attendance insurance Mondial Assistance will refund you 100% of the amount paid for the ticket.

The non-attendance insurance will cover you provided that you can't attend the event due to illness, trip delay, traffic breakdown or accident, job layoff, etc. Check here for the terms and conditions of the non-attendance insurance.


This insurance covers the total amount paid for the tickets up to a limit. You can check here for the limit of the compensation.


If you have any question, MONDIAL ASSISTANCE provides you with its Customer Support telephone 902 10 93 59 and web page where you will find all the information you need.

As soon as you know you won't be able to use your ticket for the event for a reason specified in the policy, contact MONDIAL ASSISTANCE immediately by email or phone 902 10 93 58.

Check here the terms and conditions of the Non-attendance Insurance.

If the insurance lasts more than a month, you can cancel i ton a period of 14 working days from the booking, ask us for it here.
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