Contact Us
For any questions or feedback, get in touch with us, and we'll be glad to help.
Have a question? Browse our Help articles
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- Find your order under My Tickets.
- Scroll down and click Contact Us.
Don't have tickets or can't sign in? Email us
Submit a form if you:
- Don't have tickets to an event yet.
- Can't get into your account.
- Need help with a gift card.
- Don't see your order in your account.
- Need help with disability/access information.
- Have other questions.
Want to reach us by phone? Call us
Available on working days:
- Monday from 5pm to 7pm.
- Tuesday to Friday from 10am to 2pm and from 5pm to 7pm.
During high-demand ticket sales, we prioritize assisting fans who need accessible tickets.
For all other purchases, go to Ticketmaster.es to buy tickets online.
If you need help with a general question, you’ll get faster support by:
- Submitting a request through our contact form
- Contacting us later
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Send us a private message @TicketmasterES on Facebook, X, TikTok and Instagram.
To purchase tickets, visit us online (opens in new tab) or go to our app (opens in new tab).