The estimated delivery time is 30 days for deliveries in Europe, 35 in case the delivery is made outside Europe. However, and depending on the area, it may take a little longer.

If you have spent 4 weeks and you have not received your Master Ticket, please fill out this form. For security reasons, we cannot resend tickets, so we will send them in PDF format to the email you are registered with..

These tickets cannot be collected at any sale point or ticket office.