What is a Collector and a Collector Ticket?
Collector is a souvenir forever! A card with a unique design that you can keep as a souvenir. It comes with a lanyard so you can wear it around your neck on the day of the concert. It does not have a barcode, so it is not used to access the venue.
The Collector Ticket is also a ticket. It will give you access to the venue.
How much does it cost?
The price of both the Collector and the Collector Ticket may vary depending on the show and includes the delivery service, which is done through regular mail. You will be able to check the price during the purchase process.
How does it work?
It's quite similar to regular tickets! If you have ordered 4 Collector / Collector Ticket, you will receive 4 passes and 4 lanyards.
Where and when will I receive it?
You will receive it at the address that appears in your Ticketmaster account. You can change it during the checkout process if you wish.
We can't guarantee a specific date but usually one week before the concert but we will try to send it to you as soon as possible.
In case you have purchased a Collector Ticket and you do not receive it before the concert, remember that you can always access the venue with the digital ticket, which you can download in your Ticketmaster account.
Sometimes the artist may request that it be sent after the concert has taken place. You will see this information during the purchase process.
What happens if I lose my Collector Ticket?
If you lose it we will not be able to send you another one but you will be able to access the venue with your eticket or your mobile ticket that you have available in your Ticketmaster account.