Shakira is set to perform in Spain in 2026.
Pre-sale for the artist's fans begins on Tuesday 24 March at 10:00, with a limit of four tickets per person.
General sale starts on Friday 27 March at 10:00, with a limit of six tickets per person.
The dates September 25, 26 and 27 go on sale at 10:00, and the dates 18/19 and 20 go on sale at 12:00.
We reserve the right to cancel your orders and tickets, and to prevent you, without notice, from making future purchases on our site if you try to exceed the posted ticket limits.
Artist’s Pre-sale
When is the pre-sale for the artist’s fans?
The pre-sale for the artist’s fans takes place on 24 March and runs from 10:00 am until 9:00 am on 27 March. You can purchase up to 4 tickets during the pre-sale.
How do I sign up for this pre-sale?
Visit the registration page for Shakira’s fan pre-sale. You can register at any time before 22 March at 10.00 pm.
From the page, follow these steps:
- Log in to your Ticketmaster account.
- Visit the artist’s pre-sale registration page: https://signup.ticketmaster.es/shakira
- Select up to three concerts.
- We will send you an email on Monday 23 March with a link to the artist’s pre-sale.
How does Shakira’s pre-sale work?
The day before each of your presales, we’ll send you an email with a link to the ticket sale. We recommend joining the waiting room 15 to 30 minutes before the sale begins.
When you’re ready, follow these steps:
Click on the link.
Enter the waiting room.
When the sale officially begins, you will be assigned a place in the queue.
When it’s your turn, select your tickets and proceed to checkout.
Visit our help page for more information about signing up for Artist Presales.
Age policy
Minors under 16 may only enter when accompanied by a responsible adult holding a ticket in the same section. All attendees must have a ticket, regardless of age.
Accessible tickets
PMR tickets may be purchased from 10:00 a.m. (Madrid, CET) on March 27, 2026, by calling Ticketmaster at +34 93 288 70 33.
A maximum of one companion ticket may be purchased together with the PMR ticket.
On the day of the concert, it will be required to show a disability card or certificate that verifies the recognized reduced mobility.
Tickets for Visual – Auditory – Intellectual/Cognitive Accessibility:
These may be requested by completing and submitting the following online form starting at 10:00 a.m. (Madrid, CET) on March 27, 2026.
Form submissions received before the indicated date/time will not be valid and will not be processed.
A maximum of one companion ticket may be purchased together with the accessibility ticket.
These tickets are intended exclusively for individuals who can provide proof of disability through a disability card or certificate, which must be presented at the corresponding access gate on the day of the event.
Mobile tickets
You can view your ticket details on our website or in the Ticketmaster app.
This event is using mobile entry, so your phone is your ticket. Download the Ticketmaster App to access and manage your order. Before leaving for your event, we recommend viewing your ticket in the app or adding your ticket to a mobile wallet to avoid internet connectivity issues at the venue.
Transferring or selling your tickets
Transfer and resale will become available 72 hours after the general onsale. Visit our Help Center for step-by-step instructions: Ticket Transfer or How do I sell my tickets?
Please note that transfer may close 24 hours before the event. If you plan to travel separately and need to transfer tickets, we recommend doing so in advance.